Terms & Conditions

Please read our full terms and conditions and privacy statement before you proceed. The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK. There may be a fee for advice given, the exact amount will depend on your circumstances but we estimate it will be £299.

Town & Country Mortgage Services. Registered office: Prospero House, 46-48 Rothesay Road, Luton, Beds, LU1 1QZ. Company registration number 04486778. Town & Country Mortgage Services is an Appointed Representative of Mortgage Next Network Limited, which is authorised and regulated by the Financial Conduct Authority under number 300866 in respect of mortgage, insurance and consumer credit mediation activities only. Mortgage Next Network Limited is entered on the FCA register (www.fca.org.uk) under reference 300866. VAT No. 840868602.

We always aim to provide a high quality service to our customers. However,if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.financial-ombudsman.org.uk). You may be able to submit a claim through the EU Online Dispute Resolution Platform (webgate.ec.europa.eu). Show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.